Returned the Edifier TickTock clock alarm radio to Farmers 'cos it was just way to hard to set up and get working reliably, and the user manual didn't give full details for using the rather unintuitive setup menu. Frustratingly the sales clerk tried her best to avoid taking it back and refunding. "We don't take electrical products back" and "I'm not authorised to give refunds". Poor product and disappointing service - all about attitude really. Will think thrice about buying from Farmers. I've been a regular customer nine years, but this not considered. Once again a one-sided corporate deal. Annoying that unilaterally imposed restrictions that favour the seller are not apparent during purchase, and that staff seem unaware of or to disregard Fair Trading and Consumer Guarantees legislation. Disappointing.
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